Had them clean out my air intake. They decided to pull my wheels and check my brakes. Never asked them to do this. They cross threaded several lug nuts. I went and got the parts to change my brakes myself but couldn't get the lug nuts off. So I called them and asked if they could do the brakes and they told me no cause I had my own parts. Set up if you ask me.
Hi Scott, Thank you for the review. On Dec 13th 2021, you brought your vehicle to us to diagnose, it had a lack of power and wasn't running right, We diagnosed the concern, found what caused it, then got authorization from you for the repair. As per the normal procedure here at Zimmerman's Auto Repair and because we sincerely care for the safety of our customers we offer a free courtesy inspection each time a vehicle is in our shop. This is a multi point vehicle check, that includes checking lights, fluids, the condition and tread depth of tires, along with a visual inspection of brakes thru the spokes of the wheels and from underneath behind the wheel. It is strictly an observation and since we observed that your brakes were worn down we did let you know per our courtesy inspection. We do not ever pull wheels on vehicles for this courtesy inspection nor do we pull wheels unless required for state safety inspection or a customer authorizes us to do so.
- Zimmerman's Auto Repair